Teams chat fails to send files

Kore Jleas 20 Reputation points
2023-12-21T07:17:48.4666667+00:00

I'm trying to send a file to someone, but it keeps failing after several attempts. Please help me.

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Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 49,441 Reputation points Microsoft Vendor
    2023-12-22T06:05:49.67+00:00

    @Kore Jleas

    I'm sorry to hear that you're having trouble sending files through Teams chat. Here are a few things you can try:

    1. Check your internet connection. A weak or unstable connection could be causing the file transfer to fail.
    2. Check the size of the file you're trying to send. If it's too large, you may need to compress it or use a different method to send it.
    3. Try sending the file through a different channel, such as email or a file-sharing service like Dropbox.
    4. Restart Teams and try sending the file again.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  2. Michael Steinhofer 15 Reputation points
    2024-05-14T13:25:24.5533333+00:00

    I have the same problem. my whole company has this issue. sometimes it's large files. but the file I'm trying to share right now it less than 1MB and it stalls for minutes copying to teams then I get the sorry, something went wrong error. My internet connection is stable at about 500Mbps up and down. a 1MB pdf should not be too large to send. restarting teams does nothing.

    While I can easily email the file, that is not the point. teams is supposed to be a quick way to communicate.

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